Terms & Conditions

Please’s website provides its services to you subject to the following conditions. By accessing the information and images on this website, and/or by ordering from Please, you agree to be bound by the following Terms and Conditions. If you do not agree with any of these Terms and Conditions, please do not use this site. Please may modify these terms any time without notice.

Return Policy

Due to the sensitive nature of our products, we are unable to accept returns or exchanges, except in the case of defective items. Defective merchandise may be exchanged for replacement or store credit within 7 days of store purchase or receiving your online purchase. Original store or online order receipt must be presented for proof of purchase. All items must have complete packaging and all original parts, including any accessories, batteries, cords, chargers, remotes, blank warranty cards, instructional pamphlets, etc. to be eligible for return. For online orders, you must contact us within 7 days of receiving your purchase to receive a return authorization prior to return shipment. We are unable to accept returns without an authorization.

Warranty Information

Some products are additionally covered under a manufacturer's warranty. Individual product information on warranty policies are provided at the time of your purchase. The manufacturer is responsible for all warranty coverage, repair, servicing and defects.

Shipping Limitations

When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

Products, Content, and Specifications

All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and screen and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and observe all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession or use of any item purchased from this website.

Appropriate Use of Information and Products

We endeavour to ensure that the information on this website is correct, comprehensive, and current. We do not, however, warrant its completeness or accuracy and some information may grow out of date. None of the products, services, or information sold or distributed through Please are intended for use without appropriate health and safety knowledge on the part of the user. While we may advise how to use our products more safely, it is the user's responsibility to ensure that they are not used in any way that could prove harm to the user or to others. None of the information provided is intended to replace consultation with a physician or health care provider.


All content included on this site, such as text, graphics, logos, button icons, images, illustrations, page headers audio clips, video clips, digital downloads, data compilations and software is the property of Please or its content suppliers and is protected by U.S. and international copyright laws. The collection, compilation, assembly and arrangement of all content on this site is the exclusive property of Please and is protected by U.S. and international copyright laws.


Please grants you a limited license to access and make personal, non-commercial use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Please. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without express written consent of Please. You may not use any meta tags or any other ““hidden text”” utilizing Please’s name or trademarks without the express written consent of Please. Any unauthorized use terminates the permission or license granted by Please. You are granted a limited, revocable and nonexclusive right to create a hyperlink to Please’s website so long as the link does not portray Please, its affiliates or their products or services in a false, misleading, derogatory or otherwise offensive manner.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound to and abide by these linking terms and conditions.

Limitations of Liability

We assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials, from this website. In no event will we, our respective officers, directors, employees, shareholders, affiliates, parent corporations, agents, successors, assigns, retail partners nor any party involved in the creation, production or transmission of this website be liable to any party for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this website, any websites linked to this website, or the materials, information or services contained at any or all such websites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.